FAQ


Delivery and Returns

Do you deliver worldwide?

Yes, we deliver worldwide!

Is shipping free in Australia?

Yes, shipping is free in Australia.

How much is international shipping?

If you purchase a once-off pack, shipping anywhere in the world is $8.00. When you subscribe, shipping is also $8.00 AUD per 3 month pack sent.

Do you offer refunds or exchanges?

Due to tampons being regulated in Australia by the Therapeutics Goods Administration (TGA), we can only accept refunds or exchanges if the goods are faulty, have been wrongly described, are different to the product purchased on our website or don't do what they are suppose to do.

What if I change my mind?

If you change your mind after your purchase and we have not dispatched your item, we will happily refund you. If however we have dispatched the items and you have received them, we cannot offer refunds due to hygiene purposes and regulations governed by the TGA.

Are you certified to sell organic tampons?

Yes, we are. s. rosa organic is listed on the Australian Therapeutics Goods Administration with a public summary available. Our ARTG ID is 277435.

S. rosa organic tampons

How are your tampons organic?

Our tampons are certified organic under the GOTS, a world-recognised standard that ensures all processes in the supply chain meet strict requirements - "It defines high-level environmental criteria along the entire organic textiles supply chain and requires compliance with social criteria as well."

What are your tampons made out of?

Our tampons are made from pure, organic cotton throughout the growing of the cotton and the production process. This means that there are no pesticides or herbicides used.

What size and absorbency are your tampons?

Our tampons are regular size, meaning that they have an absorbency of approximately 11g. This is most suited to medium flow.

The 3 Month Organic Tampon Pack

How many tampons come in this pack?

48x organic, regular sized tampons come in this pack.

What is the c. noctem zip pouch?

This zip pouch is unique to s. rosa organic. It was designed using pure linen and cotton that is not bleached and its purpose is to keep your tampons safe no matter where you are. The zip closure ensures that tampons do not fall out and the softness of the bag means that it can be folded or rolled to fit anywhere you need. The zip pouch is also 100% recyclable and reusable. It can be used for makeup, pens, jewellery or anything else you need.

What comes in this pack?

48x organic, regular sized tampons, 1x c. noctem zip pouch (pre filled with 16x tampons) and two tampon boxes (each filled with 16x tampons each).